PrepZip.com

Frequent Prep Service Questions

General Questions

Our headquarters is based in Hoffman Estates, IL, few miles away from Amazon Main Hub and few miles away from major airports.

You can begin as soon as your account is activated, allowing you to submit orders immediately for processing at our warehouses. If you choose our portal subscriptions, It may take 24 hours to activate your portal to submit orders and see live status of your shipments.

We work with leading eCommerce sellers on Amazon, Shopify, and other platforms, providing FBA prep, D2C fulfillment, and comprehensive warehousing services. Our clients range from wholesale to private label businesses.

Our services cater to established businesses with a no monthly units requirments. The volume typically exceeds what newer sellers need, making our services ideal for those looking to streamline their supply chain.

Yes, we manage container breakdowns, apply compliant labeling, and handle individual FNSKU labels, along with multi-pack and variety pack services.

While we primarily focus on prep services, we do offer storage for clients using our other services, with a minimum monthly volume of 10,000 units. Storage fees apply for items held longer than a month.

For FBA prep, we inspect, label, and poly bag items as required. For carton forwarding, inspections are optional and available upon request.

To start, complete the form on our website. We are waiving the registration fee for 2024.

Yes, international clients are welcome. If using couriers like DHL or UPS, they can manage customs. For other shipments, a customs agent is needed.

Yes, we can provide long-term storage options. For larger needs, please reach out for a custom quote. Max 6 months

Clients can use our online portal or Google Sheets. Portal users manage inbound shipments directly, while larger accounts using Google Sheets provide limited Seller Central access. Approved clients will have access to portal where they can either upload the products as well can see live status of the shipment. It’s efficient way to save time and be profitable. Our clients first priority is to make money, We will take all the headach and provide you the tools to manage inventory any size.

We do not have a minimum to start, but recommend 50 ASIN units for better processing efficiency.

We take privacy seriously and can sign NDAs. Our team is bound by confidentiality agreements and is prohibited from selling on Amazon.

For clients not using our portal, we recommed a limited child access to process orders efficiently. DTC clients may also need to provide access to shipping platforms.

Yes, we can arrange customs brokerage through our trusted partners. Contact us for more information

Sales Questions

Yes, we support both third-party (3P) and first-party (1P) sellers on Amazon. Our team is well-versed in managing Vendor Central and Seller Central accounts.

Once your order is entered into our system and all required information is provided, shipments to Amazon fulfillment centers are processed within a few days.

Absolutely! Our system integrates with Seller Central to create shipments and print labels. Clients may also manage this themselves, depending on their preferences or business needs.

We use Amazon’s preferred couriers to ensure cost-effective shipping. Shipping fees are deducted from your Seller Central account. For hazmat items, costs are included directly on your invoice.

Yes, we accept both. Please specify the type of container when placing orders. Unloading costs differ between palletized and floor-loaded containers.

Sellers are responsible for inbound shipping to our PrepZip facility. We charge a fee for unloading full truckloads, which varies for palletized versus floor-loaded shipments.

Yes, if your products already have FNSKU barcodes, we can apply the necessary box labels before dispatching to Amazon fulfillment centers.

  • It typically takes between 24-72 hours, depending on the job’s size and complexity.

We do not handle used products, liquidations, or unboxed shoes. Hazmat items are accepted only with prior approval.

Payment and pricing

No setup fee is required unless significant customization is necessary for your specific needs, which would be discussed beforehand.

Yes, additional fees include:

  • Bundling: $0.50 for up to 2 items, $0.75 for 3-5 items, higher for larger bundles.
  • Fragile/bubble wrap: $0.50 per item.
  • Oversized items: $0.50 extra.
  • Box prices vary by size.
  • Container unload: $550 for palletized, $1,000 for floor-loaded.

Yes, we provide per-unit pricing for orders over 5,000 units monthly. See our Pricing Page for details.

Our one point straightforward prices apply to units as per pricelist provided, Additional charges may apply for materials like boxes, bubble wrap, and storage beyond one month. Custom pricing is available for services like carton forwarding and fulfillment.(please see the pricelist)

New clients are set up for ACH payments with Cash before shipment (CBS). Credit card payments are available upon request and carry a 3.5% processing fee. unless credit has been established for net 5 to 30.

Other Details

Most of our facilities currently cannot accommodate cold storage items. Contact us with details of your products to confirm if we can handle them.

  • Yes, we can accept shipments directly from overseas manufacturers and prepare them for sale in the USA. We can even ship directly to FBA, saving you from having to handle the items..

If boxes from manufacturers are damaged, we can repackage items into new boxes. We aim to reuse packaging when possible, but new box fees apply based on the size required.

PrepZip is a leading network of prep warehouses with expertise in Amazon FBA prep. Our team has extensive logistics experience, providing high-quality service. We also support D2C fulfillment, subscription box prep, and more.

If you need further information, please reach out to us with your inventory details and specific needs.

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Hoffman Estate, IL 60165

Get In touch

[email protected]

Training Hours

Mon- Thr: 9am- 6pm
Friday: 9am-6pm